![]() ![]() Most files can be played back, but you might experience problems with high-bitrate files. This problem may occur with high-bitrate files. A USB device that requires high power (more than 500mA or 5V) may not be supported on Full HD TVs.MP3 files with DRM that have been downloaded from a non-free site cannot be played in Full HD TVs.UHD Video Pack contents are not supported with 2017 Samsung UHD TVs.In Full HD TVs, if the number of files and folders saved on a USB storage device is approximately over 4000, the files and folders may not appear and some folders may not be opened. If the USB device contains more than 8,000 files and folders, however, some files and folders might not be accessible. In QLED and SUHD TVs, after sorting files in the Folder view mode, the TV can display up to 1,000 files per folder. Use Roku Media Player to view a variety of video, music, and photo formats from a network-attached DLNA media server or USB drive installed in your Roku.QLED and SUHD TVs support FAT, exFAT, and NTFS file systems.įull HD TVs support NTFS (Read Only), FAT16 and FAT32. If a USB device connected to the TV is not recognized, the list of files on the device is corrupted or a file in the list is not played, please connect the USB device to a PC, format the device and check the connection.USB devices that use high-power input should be connect to the USB port. If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the devices.We recommend that you use an external hard drive with its own power adapter. When connecting an external hard drive, use the USB (HDD) port.Devices should be connected directly to the TV’s USB port. Examples of MSC are Thumb drives, Flash Card Readers (USB HUB are not supported). MSC is a Mass Storage Class Bulk-Only Transport device. These kinds of devices must be connected directly to the USB port. The TV may not be able to recognize a USB device or read the files on the device if it is connected with a USB extension cable.ĭo not disconnect USB devices while they are transferring files.įor Full HD TVs, Media Play only supports USB Mass Storage Class (MSC) devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. MSC is a class designation for mass storage devices. QLED and SUHD TVs support MSC (Mass Storage Class) USB devices only. ![]() ![]() hours a day immediately after you connect power cable to the outlet or USB port. Please note refunds and returns are at the discretion of the company. Use professional advertising media player that supports video files of. Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. ![]() Please get in touch if you have questions or concerns about your specific item. Not interested in external audio set ups, i.e. Simply want to plug in my HDD and watch my films.simple as. We also do not accept returns for hazardous materials, flammable liquids, or gases. So here goes.I am looking for a fairly inexpensive 4k media player with a USB for an external HDD that will play most formats (video, primarily H265 & H264 and audio, Dolby Digital, Dolby Digital +, DTS, AAC etc). Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. ![]()
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